Data privacy

Valtrivo has read-only access to your connected data, encrypts stored credentials and scopes all data to your workspace.

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  • Connections to Google and QuickBooks are read-only.
  • Access credentials are encrypted at rest and never shown in the browser.
  • Every workspace's data is isolated. Valtrivo staff access is limited to support needs.
  • Support assistant conversations are kept for 90 days, then deleted. Support requests are kept for two years after they are closed.

To delete your account and data, submit a support request from the account you want removed.

More ways to get help

Ask the Valtrivo Support Assistant

Answers grounded in this Help Center, with your workspace's plan, usage and connection status when you are signed in.

Sign in to use the assistant

Submit a support request

Still stuck? Send a structured request with safe diagnostic details. Replies arrive asynchronously in your support history.

Sign in to submit a request