Reconnecting, disconnecting and deleting Meta data

Reconnecting

If Integrations or the Meta Ads dashboard shows Reconnect Meta, Meta access expired or was removed. Choose Reconnect Meta on Integrations and approve access again. Your ad account choices are kept when you reconnect with the same Facebook account.

Disconnecting

An Owner or Admin can choose Disconnect on the Meta Ads card on Integrations. Valtrivo revokes its access with Meta and deletes the stored access token, ad account choices and cached Meta reporting data for that workspace.

Requesting deletion from Facebook

1. In Facebook, open Settings & privacy → Settings → Apps and websites.
2. Find Valtrivo and choose Remove. Removing the app disconnects Valtrivo from your Meta Ads connections.
3. To also delete the data, choose to send a deletion request. Valtrivo deletes the Meta Ads connections made with your Facebook account, in every workspace, with their tokens, ad account choices and cached data.
4. Facebook gives you a confirmation code and a link where you can check the status of the request.

PDF reports a workspace already generated stay in its Reports history until an Owner deletes them. You can also contact Support to ask us to delete Meta data.