Troubleshooting failed audits

Audits fail when the site blocks automated testing, times out, redirects too many times, or the URL is not public.

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Common causes and fixes:

  • The URL is not public: password-protected, staging or local addresses cannot be tested. Use your live public URL.
  • Firewall or bot protection: services that block automated traffic can block Google PageSpeed. Allow Google PageSpeed Insights or test a page without a challenge.
  • Timeouts: very slow pages can exceed the test time limit. Try again later or test a lighter page.
  • Redirect loops or invalid SSL: open the URL in a private browser window to check it loads cleanly over https.
  • Daily limit reached: free audits are limited per visitor per day.

If the page loads normally in your browser but still fails repeatedly, submit a support request with the URL.

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