Understanding API synchronization errors

Google Ads errors are usually temporary rate limits, expired access or permission changes; Valtrivo shows a plain-language category instead of raw API errors.

Last updated

Valtrivo groups Google Ads API problems into a few categories:

  • Reconnect required: access expired or was revoked. Reconnect on Integrations.
  • Permission: the Google account lost access to the ad account. See Troubleshooting account permissions.
  • Rate limited or temporarily unavailable: Google limited requests. Wait a few minutes and try again; repeated refreshes do not help.
  • Not configured: the business has no ad account selected.

If the same error continues for more than a day, submit a support request with the time it happened.

More ways to get help

Ask the Valtrivo Support Assistant

Answers grounded in this Help Center, with your workspace's plan, usage and connection status when you are signed in.

Sign in to use the assistant

Submit a support request

Still stuck? Send a structured request with safe diagnostic details. Replies arrive asynchronously in your support history.

Sign in to submit a request