Selecting the correct advertising account
Choose the client account that runs your campaigns, not a manager (MCC) account, on the Businesses page.
Last updated
If you use a manager (MCC) account, the list can include both the manager and the client accounts under it.
- Choose the client account that actually runs the campaigns. Manager accounts do not have campaign metrics of their own.
- Match the 10-digit customer ID shown in Google Ads (top right) with the one in the list.
Change the selection anytime on Businesses.
More ways to get help
Ask the Valtrivo Support Assistant
Answers grounded in this Help Center, with your workspace's plan, usage and connection status when you are signed in.
Submit a support request
Still stuck? Send a structured request with safe diagnostic details. Replies arrive asynchronously in your support history.